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BSBCMN203A
Communicate in the workplace
This unit covers the skills and knowledge required to communicate in the workplace. It covers the activities of gathering, conveying and receiving information together with completing routine written correspondence.
Critical aspects of evidence
- Communication methods used are appropriate to the audience
- Messages and written communication are clear, concise and correct
- Requests for information are responded to promptly
- Information is given to clients in a clear and concise format
- Correspondence produced is relevant to request
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