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Hospitality

Home > Hospitality > Hospitality (120 hours) > Compulsory units > THHHCO01B Develop and update hospitality industry knowledge > Develop and update hospitality industry knowledge

Multiple choice questions

Select the correct answer for the following questions.

1. Chris is interested in a career in hospitality. Which skill will best help Chris research the hospitality industry?
   1. Questioning techniques
   2. The ability to conduct surveys
   3. Teamwork
   4. Data entry skills
      
      
2. Which of the following best describes the objective of the Trade Practices Act (CTH 1974) legislation?
   1. To enforce Enterprise and Workplace agreements
   2. To protect the rights of the consumer
   3. To protect the rights of the employee
   4. To ensure equal opportunities in the workplace
      
      
3. Which of the following is a sector of the hospitality industry?
   1. Front office
   2. Food production
   3. Human resources
   4. Accommodation
      
      
4. Which organisation best protects the rights of employees in the hospitality industry?
   1. Restaurant and Catering Association of NSW
   2. Australian Hotels Association
   3. Clubs NSW
   4. Liquor, Hospitality and Miscellaneous Workers Union
      
      
5. What are three personal attributes that need to be demonstrated when working in hospitality?
   1. Cooking skills, attitude, honesty
   2. Computer skills, consistency of service, punctuality
   3. Punctuality, honesty, attention to detail
   4. Personal presentation, fine motor skills, physical fitness
      
      
6. What is a major role of the front office in a hospitality enterprise?
   1. Reservations
   2. Marketing
   3. Training staff
   4. Security
      
      
7. Which position is higher on a career pathway in the food production department?
   1. Sous chef
   2. Maitre d’
   3. Food and beverage steward
   4. Chef de partie
      
      
8. In the absence of an Australian Workplace Agreement (AWA) which of the following documents legally binds employers to provide certain minimum conditions for their employees?
   1. Enterprise agreement
   2. Contract of employment
   3. Industry awards
   4. Workplace agreement
      
      
9. Which sector of the hospitality industry does a fast food outlet located in a theme park belong?
   1. Accommodation
   2. Food and beverage
   3. Entertainment and recreation
   4. Travel and tours
      
      
10. Which of the following best describes the area covered by Equal Employment Opportunity legislation?
    1. Equal opportunities for women
    2. Equal opportunities for people from non-English speaking backgrounds
    3. Equal opportunities for men
    4. Equal opportunities for all workers

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