Hospitality
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THHBH03B: Prepare rooms for guests
This unit deals with the skills and knowledge required to prepare rooms for guests in a commercial accommodation establishment.
Equipment may include but is not limited to:
- cleaning agents and chemicals
- vacuum cleaners
- mops
- brushes
- buckets
Furniture, fixtures and fittings may include but are not limited to:
- floor surfaces
- mirrors and glassware
- wardrobes
- soft furnishings
- desks
- light fittings
- telephones
- televisions
- refrigerators
Room supplies may include but are not limited to:
- stationery
- linen
- bathroom supplies
- enterprise promotional material
- local tourist information
Critical aspects of assessment
Demonstrate the ability to organise and carry out the complete servicing of a guestroom within the timeframe required by a commercial accommodation establishment.