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THHGFA01B: Process financial transactions
This unit deals with the skills and knowledge required to process and balance financial transactions in a range of hospitality and tourism contexts. These fundamental skills are essential for many people in a frontline customer service role in a range of tourism and hospitality contexts.
Transactions may include but are not limited to:
- credit cards
- EFTPOS
- advanced payments
- company charges
- travellers cheques
- cheques
- deposits
- vouchers
- refunds
- foreign currency
Critical aspects of assessment
Evidence of the following is critical:
- ability to consistently conduct accurate and secure financial transactions within accepted enterprise timeframes.
- knowledge of security principles and procedures in relation to cash handling and other financial documentation.