Hospitality
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Multiple choice questions
- What is meant by the term ‘LILO’?
- Latest invoice last order
- Leftovers in last order
- Leftovers ingredients lower order
- Last in last out
- Which document best demonstrates if enough stock is available within an enterprise?
- Invoice
- Delivery docket
- Bin card
- Purchase order
- What is the correct technique for lifting a heavy item from the floor?
- Feet apart, knees bent, back straight, load held close to body
- Feet together, knees straight, back straight, load held away from body
- Feet apart, knees bent, back straight, load held away from body
- Feet together, knees straight, back straight, load held close to body
- When ordering stock from a central store within a large hospitality enterprise what document may be employed?
- Requisition form
- Purchasing order
- Invoice
- Statement
- Which stock must be stored in the bar fridge of a motel room?
- Potato crisps
- Dry biscuits
- Butter portions
- Long life milk
- Which statement best describes stock rotation?
- New stock is kept in storage until all old stock is used
- Old stock is replaced by new stock when it arrives
- Old stock is positioned in front of new stock to use first
- New stock is positioned in front of new stock to use first
- How can a supplier be notified in writing about a discrepancy in the supply of stock?
- Phone call to supplier
- Telling the driver
- Ringing the accounts department
- Note on the delivery docket for the driver
- Which of following stock delivery must be stored first?
- Tinned tuna
- Fresh watermelon
- Sugar
- Frozen chicken nuggets
- Which are examples of stock common to the human resources department?
- Linen and toiletries
- Menus and table decoration
- Employment declaration and job application forms
- Brochures and promotional materials
- What document should a supplier provide to a purchaser if goods have been returned?
- Requisition form
- Credit note
- Order form
- Price list
- How should the quality of fresh lemons be judged?
- Texture and colour of skin
- The number in the box
- The price per kilo
- Use by date
- When receiving a delivery which procedure would be incorrect?
- Sign the invoice and keep a copy for your records
- Check that the goods received are in acceptable condition
- Keep any unacceptable items until they are replaced
- Check off the delivered goods against the invoice received
- Which of the following criteria are used to accurately check incoming stock?
- Quantity, size, weight, quality
- Packaging, size, quality, freshness
- Packaging, temperature, odour, firmness
- Quantity, weight, freshness, airtight seals
- Which of the following is an environmental hygiene risk?
- Slippery floors
- Lifting heavy objects
- Poor personal hygiene
- Presence of pests
- Which of the following is the best procedure to reduce stock damage during storage?
- Stock is rotated every month
- The storage space is sanitised
- All packaging is opened to check quality
- Heavy items are stacked on high shelves
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