Hospitality
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THHBFB03B: Provide food and beverage service
This unit deals with the skills and knowledge
required to provide food and beverage service to customers in
a range of different industry contexts.
Critical aspects of assessment
Demonstrate the ability to provide complete service within a restaurant or dining area in accordance with established systems and procedures. Focus on comprehensive and correct set up, accurate order processing, ability to interact with customers and to monitor the service process.
- Prepare the restaurant for service
- Identification of crockery
- Cutlery Flash version HTML version
- Glassware Flash version HTML version
- Napkin folds
- Table settings
- Caring for restaurant equipment
- Menu terminology
- Docket writing
- Quiz Flash version HTML version
- Case studies
- Review questions
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