Tourism

Resources

| Texts & Periodicals | Videos | Web Sites | Site Reviews

Texts & Periodicals

Stott, A and Windschuttle, K (1992), Job Prospects and Career Paths in Hospitality and Tourism, Macleay Press, Australia.
Hospitality and Convention News: Peter Isaacs Publications, Melbourne.

Videos

FawltyTowers: John Cleese, BBC London. For Customer Service and Dealing with difficult customers.
Getting into Tourism: (Video) - How to succeed in the business of tourism. Tourism Training, Victoria.
Proud to be Professional - Career Guide for the Tourism Industry; Tourism Training Queensland. Information about jobs in hotels, restaurants, clubs resorts, travel agencies, airlines, tour operators; types of jobs and levels; the work; positive and negative aspects of the career; career paths. Most examples are of 5-star hotels. Available from Tourism Training Australia, Sydney.

Web Sites

Work Worlds

http://workworlds.ryde.tafensw.edu.au
A website designed to provide information about the dynamic, exciting and challenging world of work that is the Tourism Industry.
Find out about retail travel, tour guiding and so much more. View panoramas and find out how the industry operates.
Discover how organisations are structured and the career paths available within the Tourism Industry.

OTEN-DE

http://www.oten.edu.au
http://www.macquariedictionary.com.au/
Macquarie Dictionary online.
http://www.tourismtraining.com.au/
The organisation brings together a large number of training partners, including industry, government, unions, private and public training providers, industry associations, universities and students/trainees.
Board of Studies NSW provides a number of online multiple choice questions