Tourism

1. An inbound tourist is defined as a:
   1. domestic tourist
   2. business traveller
   3. traveller from overseas
   4. tourist from another State in Australia
   
   
2. Which of the following statements best defines the 'multiplier effect'?
   1. profit earned by both the Travel Agent and Wholesaler
   2. payment to a Supplier by a Wholesaler
   3. when money spent in a tourism area circulates through that community
   4. money spent by a tourism developer to increase tourism awareness
   
   
3. The acronym 'A.F.T.A.' means:
   1. Australian Forum of Travel Agents
   2. Australian Federation of Travel Agents
   3. Australian Federal Tourism Attractions
   4. Australian Federation of Tourism Analysts
   
   
4. The Art Gallery of NSW belongs to which tourism sector?
   1. Meetings, Incentives, Conferences & Events
   2. Wholesale/Tour Operators
   3. Accommodation
   4. Attractions
   
   
5. In the tourism industry, why is it essential to use current information?
   1. to earn the highest commission
   2. to ensure an efficient filing system
   3. because clients always know if it is out of date
   4. to provide quality customer service
   
   
6. The validity of a tourism brochure or flyer is indicated by:
   1. the date that it was distributed
   2. the departure dates shown on the brochure
   3. the validity dates shown on the brochure
   4. the dates when the client would like to travel
   
   
7. Quality assurance:
   1. is a policy offered to your clients
   2. can always be guaranteed in a tourism organisation
   3. means offering clients the opportunity of quality travel
   4. means providing a consistently high level of customer service
   
   
8. A T.G.R. is a:
   1. tourism general region
   2. tourist generator route
   3. tourism generator route
   4. tourism generating region
   
   
9. Duty of care in a tourism environment means:
   1. you should only recommend reputable tourism products
   2. clients should be careful when travelling
   3. you are responsible for clients' health & wellbeing
   4. you should be careful of your clients
   
   
10. A tourism industry trade publication is:
    1. Travel Daily
    2. What magazine
    3. Financial Tribune newspaper
    4. Weekly Community Travel newspaper with a lift-out section

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